Frequently Asked Questions
Everything you need to know about your Skall experience.
What is your shipping policy?
We offer standard and express shipping worldwide. Orders are typically processed within 1-2 business days, and delivery times vary between 3-7 business days depending on your location.
How do I return or exchange an item?
You can return any unworn item with original tags within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, at Skall we prioritize ethical manufacturing and use organic or recycled fabrics whenever possible to minimize our environmental footprint.
Can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.